Sidebar
News
50+ Employee Milestone
At the 50+ employee mark, it's easy to feel a loss of control over employees, tasks, and details of the business. You really need to think about:
- Standard operating procedures for the company to function smoothly,
- Major regulation requirements, and
- Maintaining company culture.
Ensuring Quality
It’s well-known that once a product is built quality cannot be added into it. The work must be put in at the front end before the product is built. That means ensuring that the right material is being used, that procedures are well defined, and employees are well trained.
“You cannot inspect quality into a product.” Harold F. Dodge
Safety & Communication
Including an online discussion group about Safety provides a method that will reduce the risk of injury.
In just seconds Conformance Portal’s collaboration module can be set up to include a safety group. This allows every member of your organization to post a safety observation of your own and view safety issues posted by others.
One safety manager required that everyone in the company be a member of the safety group, and that each employee post one safety issue every week. Posts can include a photo or video as well as a comment.
The Value of a Scorecard
If you are not sure what a scorecard is go online and search for what is commonly called a “balanced scorecard.” The balance scorecard includes four elements:
- Learning and Growth is centered on improving and growing value from your people, information, and organization.
- Internal Business Processes to identify issues with and improve your quality and efficiency
- Customer feedback and particularly complaints that will help you focus on customer satisfaction, new orders, etc.
- Financial performance of your company including profit targets, budget, scrap, and cost-saving measures.
Case Study - Easy Administrative System
A great benefit of Conformance Portal is its ease of use from an administrator’s perspective, as well as the end-user.
At MPF we assigned the portal’s administration to Melissa. She had a two-year accounting degree, and was on the Quality Committee. She had some free time beyond her normal accounting duties.
Melissa would create new work instructions and make revisions to existing ones. She ensured these were properly recorded in the company’s portal.
Any new or revised work instruction required each affected employee to take a test that Melissa created. Then she assigned tests to current employees and assigned new employees their tests. She monitored tests results and informed department managers of those not timely taking their tests who would then follow up with staff.
Collaboration Tool Success Story
Before they even punched their time card at Marshall Plastic we often had employees lining up at their department’s desktop computer to see the latest postings. Others were standing nearby but checked in through their smart phones rather than wait in line.
Morale went up as even the lowest person on the shop floor could contact the president of the company and express his opinion about something. Perhaps something could be done better or differently. Not saying that all the ideas were terrific. That’s not the point.
Marshall Plastic Case Study
There had been a turnover of two quality managers resulting in terrible quality, high customer returns and high scrap rates. Adding to the company’s difficulties were excessive employee turnover and extremely low employee morale.
Trying to get to the root of the problems I began by interviewing the three most experienced shop floor supervisors. I asked Daryl, who had been there 39 years, how he made a certain product. The procedures he described disagreed with the written work instructions.
Then I interviewed Don, with 25 years of experience, and asked him how he made that product. He made it differently than Daryl and the work instructions.
Then I talked with Bob, who had 22 years of experience, and asked him how he made that product. He made it differently than Daryl and Don and the work instructions.
It was obvious we had a huge problem.
A QMS for any size organization
The most feature rich, affordable QMS for small yet growing businesses.
We offer best-of-class products to help the small and midsized companies. We have only two pricing options. <100 employees and >100 employees.
Maintaining an IT infrastructure can be a full-time endeavor. Our compliance portal makes it easy on the IT department. All we need is a go and your portal becomes operational right away.
Right Side Bar
How to resolve AdBlock issue? RHS
Features
Contact Us
Latest News
- ISO Consultants Become More Effective with Conformance Portal
- 50+ Employee Milestone
- Ensuring Quality
- Safety & Communication
- The Value of a Scorecard
- Case Study - Easy Administrative System
- Collaboration Tool Success Story
- Marshall Plastic Case Study
- Mobile Management System
- A QMS for any size organization
Who's Looking
We have 122 guests and no members online
